$300 – AI Receptionist Setup (Non-Taxable)

You configure and deploy their AI receptionist.
They don’t receive login access or hosted software.
Tax Code: O150000 — Information Technology (IT) and Data Processing Services
Tax Setting: ❌ Do not add tax
Invoice Note:
Professional service — not subject to PA sales tax unless access to hosted software is provided.
$500 – AI Receptionist + Dashboard Access (Taxable in PA)
- Includes everything from the setup tier plus direct access to your hosted dashboard or portal.
- That access is considered SaaS (Software as a Service) under PA law → Taxable.
- Tax Code: O150000 (still correct)
- Tax Setting: ✅ Add tax / Customer can see tax added
- Invoice Note:
  Includes access to hosted AI dashboard (taxable SaaS under PA law). Sales tax applied.